Privacy Policy

Frantumaglia is committed to protecting your privacy.

Frantumaglia is the data controller responsible for any personal information you provide when using our website, placing an order or contacting us.

What we collect

When you place an order or contact us, we may collect your name, email address, billing and delivery address, order details and any message you send to us.

We do not store your full payment card details. Payments are processed securely by third-party providers.

How we use your data

We use your information to:

process and deliver your order
communicate with you about your purchase
respond to enquiries
manage returns, refunds or damaged items
keep basic business and accounting records

Sharing your data

We do not sell your personal data.

We only share your information where necessary to run our business, such as with payment providers, delivery services or website service providers.

Marketing

We will only send marketing emails if you have chosen to receive them. You can unsubscribe at any time.

How long we keep your data

We only keep your personal data for as long as necessary, including for order records, customer service and legal, tax or accounting requirements.

Your rights

You can contact us at any time to request access to, correction of or deletion of your personal data.

If you have any concerns about how your data is handled, please contact us and we will do our best to resolve this. You also have the right to contact the UK Information Commissioner’s Office.

Contact

For any privacy-related queries, please contact: hello@frantumaglia.com